Hello there, @Jfrankljc. I'm here to provide you with the steps on how you can deposit a customer check into QuickBooks Online (QBO).
The Undeposited Funds account will hold your customer's payments until you decide to deposit them in a bank account. If you want to know how payments get into the Undeposited Funds, please refer to this article.
To proceed with depositing them, you can move the undeposited funds into your bank account to match your actual bank deposit. Here's how:
- Click +New, then select Bank Deposit.
- From the Account ▼ dropdown, choose the bank account where you're depositing the money.
- You can see all the transactions from your undeposited funds' account, then put a checkmark to select it.
- If you want to add extra money along with the customers' payments, then include it under Add funds to this deposit section.
- Once done, select Save and close.
All transactions in your Undeposited Funds account appear in the bank deposit window. If you don’t see one you need to add, see this article to learn how: Deposit payments into the Undeposited Funds account in QuickBooks Online.
Feel free to check out this article to learn more about recording and making bank deposits in QBO. It includes a detailed steps and a video presentation to help you understand the process easily.
For future reference, here are some articles that you can read to help speed up the review process of your online bank transactions:
You can always get back to us if you have any concerns with your bank deposits. Don't forget, we're here to make sure that we've got your back covered. Have a good one!