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Established Member

How do I find and unassign a deposit?

Hello,

 

I think I made an error when I assigned a payment I got from my bank feed to an invoice/client.

It shows up in my online banking but not in the bank feed, so I assume I messed something up.

How can I find this payment, I know the date and amount and assign it to the right client?

 

Thanks,

1 Comment
QuickBooks Team

Re: How do I find and unassign a deposit?

Hello dan37,

 

Thank you for dropping by here in the Community. I'm here to help provide information about the payment in QuickBooks Desktop.

 

Right now, unmatching or undoing an assigned payment from the Bank Feeds is currently unavailable. However, you can restore an existing backup copy prior to assigning of the transactions or by manually editing them in the Desktop version.

 

In case you need the steps, here's how you can restore a backup:

 

  1. Click the File tab at the top menu bar.
  2. Click Open or Restore Company.
  3. Select Restore a backup copy.
  4. Click Next.
  5. Choose Local backup or Online backup.

For future reference, I'm adding the support link that I recommend on this:

 

Restore a backup of your company file.

 

You can also run a quick report of your register to check for any specific transactions you want to review by following these steps:

 

  1. Click the Lists tab at the top menu bar.
  2. Click Chart of Accounts.
  3. Search for the account, then right-click on it.
  4. Click QuickReport.
  5. Choose a date range.
  6. Click Customize Report.
  7. Go to the Filters tab.
  8. Choose Transaction Type below Filter.
  9. Choose the transactions you want to filter.
  10. Click OK.

 

As always, please let me know if I can be of additional assistance with locating the payment. Cheering you to a wonderful week ahead.