Hello there, finance11.
Thanks for visiting the Intuit Community. I want to make sure you'll be pointed to the right direction.
If you wish to speak or chat with a previous representative, a case number can help trace your interaction with them. If you happen to have this number, you can provide this to the representative.
Here's the link for our QuickBooks Online Chat Support Team: https://help.quickbooks.intuit.com/prechats/offerings/QBOP-CHAT/15024/view
Also, may I know what is your concern? Here in Community, you can freely post any QuickBooks questions so we can help you out. I'm looking forward to assist you. You have a wonderful day ahead.
