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Hi there, janbear.
To deposit the payments to your actual bank, you have to create a bank deposit transaction. Here's how to do that:
Here's how it looks like.
Also, I can see that this article can give you more information about the significance of Undeposited funds in QuickBooks Online: What’s the Undeposited Funds account?
For future reference, check out: Learn the reconcile workflow in QuickBooks.
I'm just around the corner if you need further assistance about deposit transaction. Have a good one!
Thanks for that. Now I have two transactions, one labeled Account Receivable and one labeled Deposit. I don't see any way to match them.
You can't match them since they're both payments, @janbear.
Accounts receivable can be a different transaction other than the deposit you recently created. Can you share a screenshot of your current view containing the two transactions?
The steps above is the correct way to deposit the customer's payment from your undeposited funds account. This will create a deposit with Undeposited Funds as the Payee label.
I'm adding these helpful article for ideas in recording your customer transactions and other related tasks: Income and Expenses.
Let us know in the comments if you need more help. Thanks!