Can someone explain to how issue a refund to a credit card?
What I have been doing is:
Create Credit MemoWrite checkEnter the customer payment > amount = 0, payment = visa, apply existing credits
What I need to do is have the refund as part of my daily credit card deposit so that the final deposit includes the refund.
I am using QB for Mac 2016.
Hi there, ovtnvw.
Currently, there isn’t a feature in QuickBooks Desktop for Mac that will reverse credit card transactions. What we can do instead is to process it in Merchant Services. This involved refunding the cardholder for the transaction then recording the refund in QuickBooks. For additional information, please check out this article: https://community.intuit.com/articles/1251372-refund-reverse-a-transaction-in-quickbooks-for-mac
Don’t hesitate to drop by and post your questions again if you need anything else.