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michelle198
Level 1

How do I remove the old telephone numbers from my bank verification. I have already updated this information with my bank, but it is not updated within quickbooks.

there was an old accountant assigned and the telephone numbers for bank verification was not updated.  I need to remove these numbers so I can continue with bank verification. 
1 Comment 1
Aldren18
QuickBooks Team

How do I remove the old telephone numbers from my bank verification. I have already updated this information with my bank, but it is not updated within quickbooks.

I'll ensure you can update your phone number, Michelle. So you may proceed with bank verification.

 

Updating contact information for your QuickBooks Payments account is a seamless process. Anyone with Full Admin access can see and change info in your account profile.

 

To update your phone number, here's how:

 

  1. Sign in to your QuickBooks Payments account.
  2. Click the Account dropdown in the main menu.
  3. Select Account Profile.
  4. Go to Contact Information, then hit Edit.
  5. From there, change your phone number and then hit Submit to save your changes.

 

I've included screenshots below for your reference.

 

image.pngimage.pngimage_720.png

 

You can also read this article for the complete details: Update business and account info for QuickBooks Payments.

 

Moreover, I've included a link that will help you with banking tasks. Just select a relevant topic that addresses your concern. Find help with bank feeds and reconciling accounts.

 

Ping me anytime if you have other concerns about updating contact info in QuickBooks. The Community is more than willing to lend you a hand. Enjoy a wonderful day, and stay safe out there.

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