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michele34
Level 1

How do I take account off the banking page that are closed. I did delete but they are still there...

On online banking account
1 Comment 1
MaryLurleenM
Moderator

How do I take account off the banking page that are closed. I did delete but they are still there...

Hello there, michele34,

 

You can disconnect the bank, this way it will no longer show on the Banking page. Note that if the bank is in the middle of an update, the option to disconnect is unavailable. You'll have to wait until it's done. You can follow these steps:

  1. Click Transactions on the left pane.
  2. Select the blue tile for the bank account you want to delete.
  3. Click the pencil icon, then select Edit account info.
  4. Select the Disconnect this account on save checkbox.
  5. Click Save and close.

Furthermore, disconnecting the account in QuickBooks Online won't delete the transactions that are already categorized. It will only stop downloading new transactions.

 

You can learn more about deleting an account in QuickBooks Online with this article: Disconnect or delete an account connected to online banking. The article provides detailed information on what happens to the accounts and transactions if they're deleted.

 

Please let me know if there's anything else I can be of help. I'll be more than happy to assist you.

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