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Welcome, @usermichaelw5150.
Thanks for coming to the Community for help. You can disconnect your credit card account to QuickBooks. This way, the transactions won't automatically be downloaded from your bank. I'll show you how.
Before we proceed with the process, make sure to add and match all the pending transactions on the Banking page. Please take note that disconnecting the automatic online banking updates will delete any transactions in the For Review tab.
Once done, follow the steps below to disconnect the account:
You can also check out this article as an additional reference: Disconnect or delete an account from the Downloaded Transactions page.
That should get you pointed in the right direction. Post again in the Community if you have any other questions about bank feeds, I’ll be more than happy to help. Take care and have a great day!
This is not what I was referring to. Quickbooks likes to automatically turn on credit card payments so customers have the option to pay with their credit card, costing me hundreds of dollars.
Hello, usermichaelw5150.
I would also get frustrated if an issue keeps coming back after I turn off a setting. We all want to save money from fees, and I'm here to point you in the right direction to turn the credit card payment off.
The option to use the credit card payments is automatically turned on when you sign up for a Merchant Services account.
Since you can't turn it off in your end, you'll want to contact our support. They can access your account securely and turn off the feature permanently:
If you need help recording your invoice payments manually, you can check this article for the steps: Record invoice payments in QuickBooks Online.
I'm here to listen to any other concerns you might have regarding when recording payments. Do you have more questions? I'm all ears. Just reply here and I'll help you out.
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