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mvondera
Level 1

how do i wipe the all data and start over?i have duplicates and checking transactions are listed partially under the cash account *and* connected bank.

this is for one specific year in quickbooks online self-employed

2 Comments 2
BabyB
QuickBooks Team

how do i wipe the all data and start over?i have duplicates and checking transactions are listed partially under the cash account *and* connected bank.

Hi, mvondera. You have different options to remove your data.

 

To delete entire transactions, select the box next to the DATE, click the Exclude button, and hit Apply. When a prompt appears saying Can't exclude all transactions, click Yes to proceed.

 

If the majority of entries are accurate and only a few require deletion, manually locate the duplicates, then batch delete or exclude them.

 

For manually added entries, follow these steps to delete them:

 

  1. In the Transactions page, check the boxes for the transactions you want to delete.
  2. Click the Trash icon.
  3. Hit Apply to complete the deletion.

 

For transactions from connected bank accounts, they can only be excluded.

 

Please don't hesitate to reply below if you need further guidance. We're here to help.

BabyB
QuickBooks Team

how do i wipe the all data and start over?i have duplicates and checking transactions are listed partially under the cash account *and* connected bank.

Hi, mvondera.

 

I just wanted to follow up to check if the resolution we provided helped resolve your issue. 

 

Please let us know if you're still experiencing any problems. We'll be glad to assist further if needed. 

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