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I'll help fix this, christianpetty.
Please know that your financial institution controls what and how information is received by QuickBooks Online. To isolate the issue, you can try signing in to your bank's website and then follow their instructions to download your bank transactions. These are our supported file types:
Once the file is ready, you'll have to upload it to check if the amount and value of the transactions are correct. Here's how:
However, if the deposits are still showing as negative, I'd recommend reaching out to your bank's customer support. This way, they'll be able to check your account and investigate the issue.
In addition, here are some resources that you can read to help manage your online banking transactions and reconcile your bank account:
Drop me a comment below if you have any other concerns or further questions. The Community always has your back.
I'll help fix this, christianpetty.
Please know that your financial institution controls what and how information is received by QuickBooks Online. To isolate the issue, you can try signing in to your bank's website and then follow their instructions to download your bank transactions. These are our supported file types:
Once the file is ready, you'll have to upload it to check if the amount and value of the transactions are correct. Here's how:
However, if the deposits are still showing as negative, I'd recommend reaching out to your bank's customer support. This way, they'll be able to check your account and investigate the issue.
In addition, here are some resources that you can read to help manage your online banking transactions and reconcile your bank account:
Drop me a comment below if you have any other concerns or further questions. The Community always has your back.
Hi and thank you for the help. I see that my bank is only correctly showing transaction signs when exported as a CSV. Quicken and Quickbooks exports show the issue. I've reached out to them as it seems to be on their end since direct imports are showing the same issue.
Thanks!
Simplify payday and set payroll to run automatically in QuickBooks.
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