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kthkeith
Level 1

How do you delete a duplicate copy of Quickbooks online from your account?

 
Solved
Best answer August 17, 2020

Best Answers
MirriamM
Moderator

How do you delete a duplicate copy of Quickbooks online from your account?

Welcome to the Community forum, @kthkeith.

 

You can cancel your duplicate QuickBooks Online (QBO) account. However, the system will automatically delete account and data after a year you've cancelled your account. 

 

To discontinue your subscription, here's what you'll need to do:

  1. Click the Gear icon at the upper-right hand.
  2. Choose Account and Settings
  3. In the left menu, pick Billing & Subscription
  4. Hit Cancel subscription, then Continue
  5. Complete the short survey. 

For more information about what happens to your account after cancelling your subscription, check out these articles: 

I am always here for you if you have any other questions or concerns in managing your account. Just leave me a comment below. Have a great day!

View solution in original post

1 Comment
MirriamM
Moderator

How do you delete a duplicate copy of Quickbooks online from your account?

Welcome to the Community forum, @kthkeith.

 

You can cancel your duplicate QuickBooks Online (QBO) account. However, the system will automatically delete account and data after a year you've cancelled your account. 

 

To discontinue your subscription, here's what you'll need to do:

  1. Click the Gear icon at the upper-right hand.
  2. Choose Account and Settings
  3. In the left menu, pick Billing & Subscription
  4. Hit Cancel subscription, then Continue
  5. Complete the short survey. 

For more information about what happens to your account after cancelling your subscription, check out these articles: 

I am always here for you if you have any other questions or concerns in managing your account. Just leave me a comment below. Have a great day!

View solution in original post

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