Thank you for sharing your concern in this forum, @MJCARPINO.
Possibly, you aren't subscribed to Intuit's website directly, but through Apple's App Store or Google Play. That's why you're unable to see the Billing and subscription page.
Another possible reason is you're not logged in as a Company or Master admin, or you've bought QBO through your Accountant wholesale billing.
I'd recommend contacting our Customer Care team to verify your subscription. They can also help you switch your billing to Intuit's so you can see the Billing & Subscription option.
Here's how:
- Click the Help icon, then open the QB Assistant window.
- In the Assistant tab, enter the issue/topic like "Billing & Subscription menu is missing."
- Click the Get help from a human link.
- Follow the on-screen steps to complete the process.
- Click Chat or Callback.
I've got you a link to a page with tools and topics to assist you with any future QuickBooks task: Self-help Articles.
If you have any additional questions concerning account management in QuickBooks Online, I'm always here to help. Be safe.
