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business-luxuryy
Level 1

How does one reconcile there account when in the bank account register it show transactions of the same amount but your bank statement only has the charge once?

How does one reconcile their account when the bank account register it show transactions of the same amount twice(one showing as an expense and the other as a transfer) but your bank statement only has the charge once and when you delete on it comes back up to be review and it also throws that other bank account balance of when reconciling?
1 Comment 1
Catherine_B
QuickBooks Team

How does one reconcile there account when in the bank account register it show transactions of the same amount but your bank statement only has the charge once?

I can sort things out with you through the reconciliation process, business-luxuryy. 

 

Let's make sure that our bank register within QuickBooks matches with our real-life bank statements. If it's recorded as an expense, we may need not to enter a transfer and vice versa to avoid duplicates. From there, we'll delete one and start the reconciliation process. I suggest getting in touch with an accountant before deleting so we don't mess up your books. 

 

Here's how to delete a transaction from the bank's register: 

  1. Go to the Accounting menu and select Chart of Accounts
  2. Click View register
  3. Let's look and select the Expense or Transfer and click Delete
  4. Select Yes to confirm. 

After managing the duplicates, we can start reconciling the account. We can a reconciliation report after the process. 

 

If you need anything else, please let me know. Thanks!

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