Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowI'd be pleased to help and walk you through how to delete an entry on your banking page in QuickBooks Online, journeyofmyheart.
QuickBooks Online is dependent on the data that the bank processor transmits. The system will post the transactions the same way your financial institution created them.
To change this, you can exclude and delete the transaction and manually download the corrected statement again.
Here's how to exclude them:
Once deleted, let's upload the correct transaction. You can coordinate with your financial institution and ask for CSV file bank statements. See the steps below to complete the process.
For more details about this process, check out this article: Manually Upload Transactions into QuickBooks Online.
Additionally, you can visit the links below. This will provide you with more information on how to review multiple transactions in QuickBooks Online as well as handling banking rules:
Categorize and match online bank transactions in QuickBooks Online
How to set and use banking rules for downloaded transactions
I'm just around to help if you need further assistance. Take care always. Have a good one!
I'm guessing the bank did it correctly. In accounting terms, a refund from a bank is recorded as a debit. There is also an offsetting credit which is the account that you assign the deposit to. The deposit increases your cash asset account (debit). When someone says "the bank credited my account", we understand that to mean that money was put into our account, but from an accounting perspective, the cash deposit itself is a debit.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here