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perezdavid958
Level 1

How to delete transactions?

Hi, I am having trouble deleting transactions that are still showing up on certain accounts in quickbooks. I get an error message that says "this transaction will cause a deleted account named... etc.." Any help?

1 Comment 1
JamesDuanT
Moderator

How to delete transactions?

Hello perezdavid958,

 

This error can occur if you're trying to delete a transaction that is linked to an inactive account. To successfully delete the transaction, you'll want to make the account active first.

 

  1. Click the Gear icon in the upper-right corner and select Chart of Accounts.
  2. Click the small gear icon (Settings) above the ACTION column.
  3. Put a check mark in the Include inactive box.
  4. Look for the inactive account (showing as Deleted) and click Make active.

Then, you can continue deleting the transaction.

 

Let me know if you need more help with this. 

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