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How to re-establish the bank connection to Home Depot Commercial

I've just learned that there are "issues" with bank connections between QBO and Home Depot.  Home Depot advised that it's a QBO issue and that support can help me get this connection re-established.  Has anyone been able to fix this without the help of QBO support who aren't open today?
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QuickBooks Team

Re: How to re-establish the bank connection to Home Depot Commercial

Hi, @krattner.

 

Thanks for posting your concern here in the Community. Let me share an update about connecting Home Depot Commercial Credit Card with QBO issue. 

 

I've checked our investigation list, and the status of this issue is still in progress. Our engineers are currently investigating and working on an immediate fix. 

 

While we can't provide you the specific date if when this will be resolved, I recommend to reach out to our Customer Care Team to add your account to the list of affected users. This way, you'll be notified of any updates on the progress on the investigation via email. 

 

Here's how to contact our customer support:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent. 

For additional reference, you may want to check these articles below to learn more on how to manage your banking in QBO:

I appreciate your patience as we work through this. Please know that I'm just a post away if you have any other concerns related to QBO. Have a good one. 

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