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Anonymous
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How to reverse a bank charge that was manually entered as an expense and needs to be reversed. Thank you.

 
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How to reverse a bank charge that was manually entered as an expense and needs to be reversed. Thank you.

Greetings, @Anonymous.

 

Welcome to the Community family. Allow me to help and walk you through on how to reverse the bank charge entered as an expense in QuickBooks Online. 

 

You'll need to make a bank deposit to record the bank reversal. 

 

Here's how:

  1. At the top right, click the Plus icon.
  2. Select Bank Deposit.
  3. In the Choose an account field, select the bank account to which to deposit funds.
  4. Select the check boxes of the transactions to deposit in the Select the payments included in this deposit.
  5. In the Add funds to this deposit table, enter all necessary information.
  6. Make sure to use the same expense account offsetting the expense transaction.
  7. Click Save and close.

For more information about this process, I recommend checking this article: How to record bank deposits.

 

Also, if you need to reach out for more help, our Customer Care agents will be able to assist you in getting this resolved.

 

Here's how:

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact.
  2. At the top right, select your QuickBooks version.
  3. Select a topic.
  4. Click the Get Phone Number or Start a Message button. 

That should do it. Drop me a comment below if you have any other questions about how to reverse a bank charge. I'll be happy to help you out. 

 

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