I'd be glad to give you the steps on how to undo the reconciliation, kenzielyn.
Here are some possible scenarios why the beginning balance is off:
- Incorrect balance no amount was entered when the account was set up.
- Transactions that previously cleared and reconciled were voided, deleted, or modified.
To undo a reconciliation, you'll have to manually edit each transaction by following these steps:
- On the left panel, click Accounting.
- Choose Chart of Accounts.
- Find the bank and click the View Register link under the Actions column.
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Identify the transaction you want to undo.
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In the reconcile status column (indicated by a check mark), click the letter R until it is blank (C - Cleared, R - Reconciled, and Blank - Not cleared or reconciled).
If you have an accountant invited in your company, you can ask them to undo the reconciliation.
You can also check this article for reference: How to unreconcile a transaction or undo a reconciliation.
Should you have any additional questions, please leave a comment. Have a great day!