How to undo reconciliation

Hello there, joan-mccain,

You'll want to manually edit each transaction to undo the reconciliation. Here's how:

1. Click Accounting on the left pane.
2. Select Charts of Accounts.
3. Locate the account, and click View Register from the ACTION column.
4. Identify the transaction to edit.
5. In the reconcile status column, repeatedly select the top line of the transaction to change the status.
   C - Cleared
   R - Reconciled
   Blank - Not cleared or reconciled
   
   

If you need to completely start over, reach out to your accountant to undo the entire reconciliation.

Check these articles for more reference:

• Undo and remove transactions from reconciliations in QuickBooks Online
• Learn the reconcile workflow in QuickBooks

I'll be right here if you have additional concerns.