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Level 1

How to unsync with square?

 
3 Comments
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QuickBooks Team

How to unsync with square?

Hi there, manitouheritage. 

 

Welcome to the Community!

 

Here's how you can unsync (disconnect) with Square. 

  1. In the left navigation, click Apps
  2. Select My Apps.
  3. Locate Square Reader.
  4. Click Disconnect

Once Square is disconnected, it will stop importing transactions. 


If you have other questions, feel free to post in the Community space. Have a good one!

Highlighted
Level 1

How to unsync with square?

When I go into My Apps nothing shows up, it just states that when you add an app it will show here. 

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Moderator

How to unsync with square?

Hello sisters2018,

 

Thank you for getting back to us here in the Community. I want to assist you with your concern about disconnecting an app in QuickBooks Online.

 

Connected third-party applications should show in the My Apps section within QuickBooks Online. If it doesn't show the Square app, the automatic syncing of transactions into the account will discontinue.

 

I've checked here if there's an ongoing issue going on with the disconnecting application, but haven't found one. You can try switching to a different supported browser to check if the problem is browser or system related.

 

If it continues to import the data into the system, I recommend reaching out to our Support Specialists this time. They have the tools to check accounts and further investigate why this is happening on your end.

 

Here's how you can reach them:

 

  1. Log into your QuickBooks account.
  2. Click the Help option in the upper-right corner.
  3. Click Contact us.

In case you need to reach out to our support in the future, you can bookmark this link on your current browser:

 

Contact the QuickBooks Online Customer Support team.

 

Please feel free to get in touch with me here for any additional questions with the connected applications to QuickBooks. The Community always has your back.

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