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mliponis
Level 1

I altered a deposit now can't undo

 
Solved
Best answer January 28, 2019

Best Answers
Mark_R
QuickBooks Team

I altered a deposit now can't undo

Hello @mliponis,

 

QuickBooks Online doesn't have an option to undo a deposit. But I'm here to help you view the original details of your deposit by going to the Audit Log. Let me guide you how.

  1. Click on the Gear icon.
  2. Select the Audit Log.
  3. Find the edited deposit, then click View under History column.
  4. From there, you can compare the before and after details of your deposit.
  5. Click the Deposit ID to view the edited deposit and edit it back to its original details.
  6. Click Save and close.

You can check the screenshots below for your reference.

Fill me in if you have further questions. I'll be around if you need any help.

View solution in original post

1 Comment
Mark_R
QuickBooks Team

I altered a deposit now can't undo

Hello @mliponis,

 

QuickBooks Online doesn't have an option to undo a deposit. But I'm here to help you view the original details of your deposit by going to the Audit Log. Let me guide you how.

  1. Click on the Gear icon.
  2. Select the Audit Log.
  3. Find the edited deposit, then click View under History column.
  4. From there, you can compare the before and after details of your deposit.
  5. Click the Deposit ID to view the edited deposit and edit it back to its original details.
  6. Click Save and close.

You can check the screenshots below for your reference.

Fill me in if you have further questions. I'll be around if you need any help.

View solution in original post

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