Thanks for sharing your concern with us,
@drouse22. I'm here to provide information that can help get you on the right track.
If you haven't tried some troubleshooting steps, let's do that to rule out any browser-related issues. This helps fix your browser to work better and faster.
We can start by opening your QuickBooks Online account in an incognito or private browser. If it works, let's
clear the cache in the regular browser and try to do the task at hand. However, if the incognito window didn't work, you can utilize
other supported browsers.
Here are the keyboard shortcuts:
- Chrome: Press Ctrl + Shift + N
- Mozilla Firefox: Press Ctrl + Shift + P
- Internet Explorer: Press Ctrl + Shift + P
- Safari: Press Command + Shift + N
Please refer to this article for more details:
Troubleshooting browser problems.
Once everything is already on the right track, you can refer to the following article for future reference:
Please keep me posted if you have clarification on your banking concern. I'll be here. Take care!