i am getting error 185 for my bank transactions. when i enter the verification code, QB says it isn't right, but when i try to enter the verif code on bank site it wk

Hi there, @bsstruble. Let me explain why you're seeing this issue and guide you through the steps to resolve it.

Bank Error 185 occurs when your bank requires additional security verification, such as multi-factor authentication (MFA), answering security questions, or entering a one-time password (OTP) before QuickBooks can download transactions.

In some cases, the verification code provided may work when entered on your bank's website, but not in QuickBooks. This mismatch often happens due to syncing or timing issues between the two systems. Ensuring your bank information is fully synced with QuickBooks will help resolve the problem.

To resolve this, log in to your bank account from their website. Complete any pending security prompts, such as answering questions or entering a verification code, and then log out. Note that any changes made at the bank must also be updated in QuickBooks Online.

Once you've updated your bank details, follow these steps to ensure the information is synced in QuickBooks

1. Go to the Bank transactions page.
2. Select your bank account.
3. Select the Pencil icon, then select Edit account sign-in.
4. Enter your updated bank information.
   
   
    
5. Select Save and connect.

After this, update your bank connection:

1. Go to the Banking transaction page. Click Update.
2. Follow the prompts to update your bank connection.
3. Enter the new verification code if prompted. Ensure that you're entering the code within the time limit, as some codes expire quickly.

I recommend exploring QuickBooks Live Expert Assisted Service to make the most of QuickBooks' banking features. They provide personalized support to resolve syncing issues and ensure seamless transaction updates.

Thanks for reaching out to the Community space. If you have any additional questions, please don't hesitate to ask. We're here to help.

Hi @bsstruble.

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.