I can share steps to help link bank Navy Federal Bank account in QuickBooks, @larry-john-cains.
To start, let's perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or a private browser. You can use either of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Then reconnect your financial institution again to QuickBooks. Once you have successfully linked your bank, go back to your regular browser and clear its cache. This is done to speed up the process next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.
May I ask if you received an error message when connecting your bank with QuickBooks? I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.
I've also attached some articles you can refer to for your future guidance and detailed steps in managing your banking data:
Feel free to leave a comment below if you have any other questions about linking your account with QuickBooks. I'm always here to help. Wishing you and your business continued success.
