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Level 1

I am having trouble getting the transactions from the bank to show up to accept in "for review." Only the balance is showing. How do I accept the bank transactions?

The bank balance is right, but the individual transactions are not listed on the banking page.
1 Comment
QuickBooks Team

I am having trouble getting the transactions from the bank to show up to accept in "for review." Only the balance is showing. How do I accept the bank transactions?

Good evening, @Promise2001.

 

Thanks for reaching out to us here in the Community. I understand how it can be frustrating when your transactions aren't showing to accept in the for review section. Rest assured, I'll be here every step the way in getting those transactions to show. 

 

Let's start by double-checking that the transactions aren't in the Categorized tab.

 

 

If you still don't see the transactions there, I recommend some basic troubleshooting. Such as clearing the cache from your web browser. Web browsers collect cache to save time when loading repetitive data and images. These files can often become outdated and corrupted, causing issues like the one with your transactions not showing. I've included the links for all supported browsers that contain the steps to clear the cache below. 

 

Furthermore, you can also try using another web browser or our QuickBooks Online App to ensure if this is browser related. 

 

Please let me know if you have additional questions or concerns. You can reach out to the Community or me at any time. We've got your back. Take care and have a wonderful day! 

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