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Level 1

I am having trouble linking to American Express Blue -- had help twice. No luck.

 
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Moderator

I am having trouble linking to American Express Blue -- had help twice. No luck.

You're in the right place, @beautifulthingso.

 

Our engineers are aware of issues connecting American Express Open Blue cards to QuickBooks Online and are working hard to resolve it. I recommend getting in touch with our Support Team so that you can be added to the list of affected users. This will enable you to receive updates as our Team nears a resolution.

 

Reaching out to our Team is super easy. Check it out:

 

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent.

 

Let me know if you have any other questions. I'm here to ensure you continued success. Have a good one!

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