Showing results for 
Search instead for 
Did you mean: 
Not applicable

I am having trouble reconciling my acct

1 Comment
QuickBooks Team

Re: I am having trouble reconciling my acct

Hi, @MCB.


Let's ensure you'll be able to reconcile your account successfully.


To give you the right amount of information, may I know what trouble you've encountered when trying to reconcile your account?


Reconciling an account is matching the transactions entered into QuickBooks Online (QBO) against your bank or credit card statements. This review should be done regularly.


To reconcile an account, you can follow these steps:


  1. Log in to your QBO account.
  2. Go to the Gear icon.
  3. Select Reconcile.
  4. Select the appropriate bank under the Account drop-down arrow.
  5. If the account was reconciled before, check the last statement ending date, listed beneath the Ending date field, to be sure you're reconciling the following month's statement.
  6. Confirm that the beginning balance on your statement matches the beginning balance on screen. If they don't match, see My reconcile opening balance is wrong. How do I make it match my statement?
  7. Enter the statement Ending balance and Ending date. If you aren't prompted to enter an ending balance or statement date, you already have a reconcile in progress for that account. If necessary, you can edit the ending balance or ending date on the Reconcile page.
  8. Enter any additional information requested. If your statement doesn't have an amount for any of the additional fields, you can leave them blank. For accounts connected to online banking, the Service Charge, Interest Earned, and Finance Charge (credit cards) fields do not appear, as these entries are downloaded automatically.
  9. Select Start reconciling to open the Reconcile page.

Once done, you can now start comparing your transactions to ensure the information in QuickBooks matches the information on your bank/credit card statement.


For further details about reconciling an account in QBO, you can check these articles:


I'm also adding these articles in case you'll encounter reconciliation issues in the future:


Feel free to add a comment below if you have any other reconciliation concerns. I'm just here to help however I can!

Need to get in touch?

Contact us