I AM LOOKING OFR THE BANK DEPOSIT ONLINE FORM I NORMALLY USE TO MAKE DEPOSITS AND WHAT IS NOW SHOWN IS NOT WHAT I AM USED TO. WHERE IS IT??

Hi there, clicker107.

The Bank deposit form or page is still located at the Plus icon under the Other section. I've attached a screenshot below for visual reference.

Please note that the bank deposit screen looks different when you have Undeposited funds. That said, all the pending deposits will show on the Bank deposit form.

This is how a Bank deposit looks like if you have Undeposited funds:
 

Then, this is the screen if you don't have a pending deposit/undeposited funds:

However, if the bank deposit screen that shows on your end is different from the screenshots I provided above, I'd suggest accessing your account via a private or incognito window to check if this is a browser-related issue. At times, data stored for a long period causes unusual behavior to the browser.

You can use either of these keyboard shortcuts:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Option + P

If it works, then your main browser may have too much historical data from previously visited websites that cause this kind of behavior. Just go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. You can also use other supported, up-to-date browsers as an alternative.

On the other hand, I'd suggest going to the Help icon to see different ways to get in touch with our QuickBooks Support Team.

You can click this article to see more information about how bank deposit works in QuickBooks: Record and make bank deposits in QuickBooks Online.

On the other hand, I'd suggest going to the Help icon to see different ways to get in touch with our QuickBooks Support Team.

Please refer to this article on how you can find your bank deposit transactions in your account registers so you can review or edit them: Find, review, and edit transactions in account registers.

Let me know how it goes and leave a reply below if you have further questions. I'm always here to help. Stay inside and take care always!

Hello @ChristieAnn .

I'm having a similar issue. My bank deposit form used to look different than your screenshots.  Keep in mind that we have only been on QBO since 2019.  When we started, there was a column on the right side of the bank deposit form where I selected the transactions I wanted to include in the deposit.  It also included filtering capabilities so we did not have to go through the entire list of undeposited transactions.  This was perfect for us. How do I get this deposit form back? 

Hi there, ANelson96.

Can you tell us what version of QuickBooks you're using? Can you also tell us when you started to notice the changes in the Bank Deposit screen?

Similar to what was shared in the first response, the option to select transactions would only show if you have amounts in your Undeposited Funds account.

All payments might have already been deposited to your bank, which is why you can no longer see the column where you can select transactions to deposit. You can run a Quick Report of the Undeposited Funds accounts to check. Here's how:

1. Go to the Accounting menu and select Chart of Accounts.
2. Look for the Undeposited Funds account.
3. Click the drop-down list beside View register, then click Run report. 

You can also reach out to our chat and phone support teams for them to take a closer look at your account. Here's how:

1. Click the Help menu in the upper-right hand corner.
2. Type in "Talk to a human", then press Enter.
3. Look for I still need a human and click on it.
4. Click Contact Us.
5. Select between Send a message, Schedule an appointment, or Get a callback.

Let me know if you need anything else. We're always here to help you sort it out. 

Hello @JenoP .   We use Quickbooks Online Plus.  Let me know if there is a specific version for the online application.  Here's some additional information about what happened.  When we used to open the Bank Deposit page, there was link in the top right of the page where we could toggle between a classic version and a "beta" version. I forget the actual name.  We were performing a training session last week to show a user how to use the link to get to the version we use.  At the time we were on the beta version.  We clicked "return to classic version", or something like that, and it went to the classic version.  However, this time, the link to get back to the beta version is now gone.

We confirmed that we still do not have access to the beta version even after receipts are posted to the Undeposited Funds account.

I've got just the information you're looking for about the beta version in QuickBooks Online, @ANelson96.

Software testing is often referred to by the terms "alpha" and "beta." The new deposit feature has been introduced as a Beta for selected customers. However, once you've switched back to the classic version, we're unable to go back to the new deposit beta. Not to worry, this option might be implemented in the future. To see the newly added features, you can visit our QuickBooks Blog.

You can check out our guide about recording and making bank deposits in QuickBooks Online for your benefit.

You can always visit us anytime if you have any questions. We're here to help. Have a great day!

I also was using the so called "beta" version of bank deposit, and it was infinitely better than the the normal version. If you only take a few payments a day then I'm sure this unfiltered list of payments is just fine, but when have 10 different payment methods being received from multiple locations that needs to be deposited into any of 9 different accounts this view is a total nightmare!  Where can we leave feedback for QBO that we need the other view back asap?  I am seriously considering going back to QBD because not being able to filter the list down at all is adding at least an hour to how it is taking me to make my daily deposits, and that is unacceptable.

Hi, raven1735.

You can leave your ideas by logging into your QuickBooks Online account, click the Gear icon and select Feedback or submit your request using this link: https://feedback.qbo.intuit.com/. This way, our product team would know what you liked and what we can do to make it better.

Also, I'll do take note of this and pass along your experience to the appropriate channels so you're able to reach a point of resolution as quickly as possible.

For now, I'd encourage you to visit our QuickBooks Blog, so you'll stay informed with our latest news and updates including product improvements. Just go to https://quickbooks.intuit.com/blog/.

Additionally, I recommend visiting this link: Account Management. These will provide links about managing your QuickBooks Online account, income, expenses, inventory, and running reports.

If I can be of additional assistance while working with deposits or anything in QuickBooks, don't hesitate to let me know. I'd be more than willing to lend you a hand.