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karen77
Level 1

I am running tax1099.com and downloaded the PlugIn (not Web Connect). When I click on Tax1099>Efile,I get the message that QBD needs to be closed. How do I close it?

 
1 Comment 1
Michael K
Moderator

I am running tax1099.com and downloaded the PlugIn (not Web Connect). When I click on Tax1099>Efile,I get the message that QBD needs to be closed. How do I close it?

I'm here to help you in closing QuickBooks Desktop, @karen77.

 

Getting QuickBooks Desktop closed is super easy and only takes a moment. Check it out:

 

There are two ways to close QBDT; the first is by clicking on the button at the upper right corner of the QuickBooks homepage. The second method is by going to the File menu and clicking on Close Company. Once done, go back to the File menu, then choose Exit

 

Both ways safely close QuickBooks and the company file, the only difference is, when you close QuickBooks using the X button, once you open it again, QBDT will automatically bring you to the login screen of the last file you've opened. On the other hand, if you close QuickBooks by closing the company file first, you can log in as a different user or switch to another company file.

 

If you continue to receive the message in Tax1099, you may need to stop the QuickBooks Desktop background process.  I've outlined the quick steps below:

 

  1. Go to your Task Manager then highlight all applications that start with .qbQuickBooks, or Intuit.
  2. At the bottom. Click End Task.
  3. Close Task Manager window.

 

That's it! Please let me know if there's anything else I can do to be of assistance. Wishing you and your business continued success in all that you do.

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