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vmartin91360
Level 1

I am trying to reconcile my bank account in QB Online, the reconciliation page does not show check numbers, how do I fix? I have dozens of checks with same $

 
2 Comments 2
Maybelle_S
QuickBooks Team

I am trying to reconcile my bank account in QB Online, the reconciliation page does not show check numbers, how do I fix? I have dozens of checks with same $

Hello there, @vmartin91360.

 

There are a few reasons the check numbers didn't appear. It's possible that the Ref no. on the reconcile page is unchecked, or the Print Later option is selected when you created the transaction.

 

Let me show you how to include Ref no. column:

  1. Go to the Accounting menu and select Reconcile.
  2. Enter the details on the account and dates you'll want to reconcile.
  3. In the Reconcile page, click the Gear icon above the option where you check the transactions to reconcile.
  4. Mark a check on the Ref no. box.

If the check's REF NO. status is To Print, we can go the bank's register to disable the Print later option below the Check no.

 

Once you're done with reconciling your account, you can review the reconciliation report to get a summary of the transactions you've reconciled. 

 

To know more on how to reconcile accounts in QBO, here are some helpful articles you can check:

 

Please drop a comment below if you need more help with the reconciliation process. I'll be right here to help you out. Have a great day!

eappel
Level 2

I am trying to reconcile my bank account in QB Online, the reconciliation page does not show check numbers, how do I fix? I have dozens of checks with same $

I had them and then they went away.  I needed to logout, clear my cache and cookies on my web browser, login again and they came back.

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