I hope you're having a wonderful day, Douglas. Let's ensure you can update your bank password in QuickBooks Online (QBO).
If you want to change any banking information, those changes should be done directly through your bank's website. Then, follow your bank's instructions on constructing a secured and acceptable password length.
Once you modify your online banking credentials, the changes made need to be applied in QBO as well. After that, ensure you've input the correct password in QBO that matches your updated bank information.
However, when you've verified everything and the problem persists, we can follow SIAB's advice about accessing your QBO account using a private browser. Going over this procedure could help us verify and resolve any possible browser data issues.
To start, here are the keyboard shortcut keys to open private windows:
- Safari: Command + Option + P
- Google Chrome: Ctrl + Shift + N
- Firefox or Internet Explorer: Ctrl + Shift + P
If you can update your bank's password into QBO using incognito mode, I recommend clearing your browser's cache. It could help resolve the excessive data and cache issues.
Nevertheless, if you get the same result after following everything, you may consider using another supported browser.
Finally, reconciling your accounts in QBO is crucial to ensure that your QuickBooks data matches your bank statement and to identify any discrepancies in your records.
I'm always available to lend a hand. Just reply on this thread if you need more assistance updating your bank info in QBO. I'm one click away.
