I am tyring to connect my bank account with my QB online account so I can reconcile the bank transactions. It allows me to chose my bank etc but then will not connect.

I want to ensure this is taken care of, @dwright2.

Usually, the error occurs when there's too much cache in your browser. To fix this, let's perform some browser troubleshooting steps. Let's start by opening QuickBooks Online (QBO) through an incognito window. It's the best place to identify web issues. Here are the keyboard shortcuts:

• Google Chrome: press Ctrl + Shift + N 
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Try to connect your bank account again. If it works, go back to the regular browser and clear its cache. We advise customers to clear them out periodically to prevent and fix web issues. You can also try using a different browser. Here's the link: System requirements for QuickBooks Online.

If you still have the same error after following the recommended steps, use other supported browsers in QuickBooks Online.

I've added this article about connecting bank account in QBO: Connect bank and credit card accounts.

You might also want to visit our page for tips and articles on your future tasks: Banking and bank feeds.

Don't hold your back to drop a comment below if you have other questions. We're always here to help. Have a great day!

@dwright2 

Open your QBO account on incognito/private browser and redo the bank feeds. If the same error persists, you may explore this app. If your bank supports SlickConnect, utilize the trial period of it to isolate the issue.

https://www.moneythumb.com/?ref=110