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varsani07
Level 1

I am unable to add new Bank of America credit cards to Quickbooks for the last 1 week. I am able to download transactions for accounts previously connected.

 
1 Comment 1
MadelynC
Moderator

I am unable to add new Bank of America credit cards to Quickbooks for the last 1 week. I am able to download transactions for accounts previously connected.

Hi varsani07,

 

I want to help you with your concern. However, Community is unable to access your account.

 

I recommend contacting our Technical Support team for further assistance. They can check your account thoroughly in a secure environment and investigate further the root cause of this connection issue.

 

Here’s how:

 

  1. Open your QuickBooks account and select Help (?).
  2. Click Contact Us.
  3. Enter your concern in the field and hit Let’s talk.
  4. Choose to Get a callback.

 

To make sure you received the assistance you need, I added this article about out support availability: Support hours and types.

 

Also, in case you’ll be needing related articles about managing your QuickBooks account, you can check this article: Help articles.

 

Come back to the Community if you need further assistance. I’m always ready to help.

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