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tkinniry22-gmail
Level 1

I can not connect to my bremer bank business account.

 
1 Comment 1
RenjolynC
QuickBooks Team

I can not connect to my bremer bank business account.

Hello, tkinniry22-gmail.

 

If you're getting errors like 103 or 176 when connecting the Bremer Bank, we currently have an open investigation about the issue.

 

While we're unable to provide a workaround, I recommend reaching out to our Customer Care Team. They will help you add your company information to the list of affected users, so you can be updated when it will be fixed. 

 

Here are the steps:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

For the new QuickBooks Assistant help, you can follow these steps:

 

  1. Go to the Help menu, and select Talk to a human.
  2. Choose Talk to a human again. 
  3. Proceed with I still need a human.
  4. Click the Contact us link.
  5. Select either Start messaging or Get a call.

Otherwise, make sure that you can log in to your bank or credit card's website. Then, copy the bank's URL.

 

Go back to QuickBooks Online and follow these steps:

 

  1. Go to the Banking menu or Transactions > Banking.
  2. Click the Connect Account on the landing page if this is your first time connecting. Or select Add account or Link account if you've already created one.
  3. Search for your bank using the URL. 
  4. Click Continue and enter the username and password you use for your bank's website.
  5. Follow the onscreen instructions to connect. Your bank may require additional security checks. It may take a few minutes to connect.

Here's an article for reference: Connect bank and credit card accounts to QuickBooks Online.

 

Please let me know if you're able to connect the account or you have other concerns with QuickBooks Online. Take care and stay safe.

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