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Level 1

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

I'm having an issue where when I download my bank feed....I can not match multiple invoices in QB to that single desposit from my downloaded bank feed. There's the "match to existing transaction" option, but it will only allow me to select one invoice and it imediately tells me that the amount doesn't match the selected deposit. If it allowed me to select the other invoices that were deposited to equal that deposits total....that would be great, but it won't allow me to select multiple invoices. Is this a glitch somehow? Can't see why it won't allow me to select all the invoices that were associated with that deposit. Using QB Pro 2015.

Any info is greatly appreciated. Thank you.  

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Best answer December 10, 2018

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Level 3

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

You need to first enter the Receive Payments in QB's, and choose to ''deposit to' the Undeposited Funds account. Then you need to enter the deposit, selecting all the payments that got deposited together. Then the bank feed will 'match'.

View solution in original post

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Level 1

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

Please answer!
Highlighted
Level 3

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

You need to first enter the Receive Payments in QB's, and choose to ''deposit to' the Undeposited Funds account. Then you need to enter the deposit, selecting all the payments that got deposited together. Then the bank feed will 'match'.

View solution in original post

Highlighted
Level 1

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

Unfortunately, I already received payment and did not use the UF option. Now my balances are off. Is there a way to rectify this?
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Level 3

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

Ya, you can go to the payments, and change them to UF.
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Level 1

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

Good morning, 

I am having the same issue as previous person. I know the message is from last year. I am hoping you can still help me. Is there anyway you could take a picture of the steps? I use Square for restaurants my POS which integrates with Quick-books online. Would this be the same process to receive the payments and move the payments out of un-deposited funds?

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Moderator

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

Hi there, @Debby2.

 

I appreciate you joining this conversation.

 

Yes! The process would be the same. After depositing the payments from undeposited funds account, use this transaction to match with the one downloaded from Square.

 

To deposit payments into the Undeposited Funds account, here's how:

 

1. Go to the Plus icon at the upper right and pick Receive Payment under Customers column.

37.PNG
2. Select the customer on the drop-down, then choose Undeposited Funds on the Deposit To drop-down.
3. Check the box(es) for the invoice you’re receiving payments for, then Save and close.

41.PNG

 

After that, deposit them as a single record into an account. Here's how:

 

1. Go back to the Plus icon and pick Bank Deposit under Other column.

39.PNG
2. Choose an Account on the drop-down.
3. Check the box beside the payment on the Select the payments included in this deposit section.
4. Click Save and close.

40.PNG

 

Once done, you can now use this transaction to match with the one downloaded from Square.

 

That should point you in the right direction. Please let me know how everything goes in the comment section. I'll be here if you need anything else. Have a great rest of the week.

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Level 1

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

I have a retail operation and we upload daily sales into QB using journal entries, as our product and POS systems are separate from QB.  The store managers deposit the cash sales, 1 x per week, which allows us to capture daily sales and daily merchant tenders (our merchant funds deposit into our account daily, which is 90% of our sales). Is it not possible to match multiple deposits in register to one deposit in bank?

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Moderator

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

Good day, Basics.

You've got me here today to help share some information regarding matching multiple deposits via the QuickBooks Desktop.

 

Matching multiple deposits in the register to one bank deposit in the bank feeds isn't possible at this time. You can only match multiple transactions to the open invoice and payments that are in the Undeposited Funds.

 

To do that here's how:

 

  1. In the Bank Feeds Center, select the Deposit and click Add More Details.
  2. Select the open invoices that need to be matched.
  3. Hit Add to QuickBooks.

z.PNG c.PNG

 

You can get more details in this article: Add and match Bank Feed transactions.

 

For additional help, you can also reach out to our QuickBooks Desktop Support.

 

  1. Within your QuickBooks Desktop, click Help at the top menu bar.
  2. Click Contact us.
  3. To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
  4. We’ll provide you a few options. You choose which one is best for you

Feel free to leave a reply below if you need more help in matching multiple transactions. Have a good one.

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Level 1

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.


@RoseMarjorieA wrote:

Good day, Basics.

You've got me here today to help share some information regarding matching multiple deposits via the QuickBooks Desktop.

 

Matching multiple deposits in the register to one bank deposit in the bank feeds isn't possible at this time. You can only match multiple transactions to the open invoice and payments that are in the Undeposited Funds.

 

To do that here's how:

 

  1. In the Bank Feeds Center, select the Deposit and click Add More Details.
  2. Select the open invoices that need to be matched.
  3. Hit Add to QuickBooks.

z.PNG c.PNG

 

You can get more details in this article: Add and match Bank Feed transactions.

 

For additional help, you can also reach out to our QuickBooks Desktop Support.

 

  1. Within your QuickBooks Desktop, click Help at the top menu bar.
  2. Click Contact us.
  3. To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
  4. We’ll provide you a few options. You choose which one is best for you

Feel free to leave a reply below if you need more help in matching multiple transactions. Have a good one.


 

Highlighted
Level 1

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

this does not work for me! it does not care that i selected both deposits and will not add the second one to the invoice!  

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QuickBooks Team

I can not match multiple deposits in QB with a single downloaded deposit in my bank feed.

Let's make sure that you'll be able to get the help that you need, asalvatore.

 

If you have already followed the steps provided by @RoseMarjorieA and yet you're unable to add more details on it. I recommend contacting our support team to help you verify why is this happening. They have the tools to pull up your account in a secure environment.

 

Here's how:

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Start messaging with a support expert.
    • Get a callback from an expert (availability may be limited).

You can also review your accounts to match your statement. Please read this article for your reference: Reconcile An Account In QuickBooks Desktop.

 

Drop a comment below and let me know if you're able to successfully match your transactions. I'll always be here to help.

 

 

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