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amy193
Level 1

i cannot for the life of me find where i record the 3 small transactions that posted to my bank so i can receive the monies quickbooks has in their possession

 
1 Comment 1
FateCandylaneT
QuickBooks Team

i cannot for the life of me find where i record the 3 small transactions that posted to my bank so i can receive the monies quickbooks has in their possession

You can check your audit logs to verify the three transactions recorded in your account, Amy.

 

Beforehand, may I know what specific transactions were created? How were these entries recorded, and which accounts were utilized? Any additional information would be greatly appreciated.

 

Since you've recorded these transactions, I suggest checking your company's Audit Log to validate the data added and ensure that financial entries posted from your bank match the ones you have in your books. Also, make sure the accounts used on the entry are correct.

 

To do this:

 

  1. In your QBO account, navigate to Settings and select Audit Log.
  2. Click on Filter.
  3. Use the fields on the Filter panel to choose the appropriate UserDate, or Events to narrow the results.
  4. Then, select Apply.

 

 

Once these are reviewed and verified, you can continue categorizing and matching your entries to ensure the accuracy of your accounts.

 

Also, you'll want to seek additional guidance from our QuickBooks Live Expert Assisted team to help you track your overall transactions.

 

With this, it's best to regularly review and reconcile your accounts to ensure they match your financial statements.

 

Get back to us if there's anything else you need further assistance with.

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