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gerdgoebel
Level 2

I deleted all transaction but Amex still shows a balance

I wanted to start with an empty company file. I removed online banking from all bank and CC account. Then I selected condense company file, then remove the transactions, then all transactions.

 

The transactions were removed, however after setting up bank feed for Amex again I see a balance on my Amex card. Even though I had not downloaded the transaction just by linking the online to the QB account seemed to have pulled down the CC balance. I did not expect this.

 

I now also see all old rules. I had assumed that those are also deleted together with the transactions. It looks like deleting rules is not part of deleting transactions.

 

It would be nice if this could be an option as I have so many rules from several years of downloads which now need to be deleted manually.

 

I had checked for a DB table for rules that I could use an ODBC connection to delete all of them, but there is no tables related to rules. Or is this in a table with another name?

6 Comments 6
Mark_R
QuickBooks Team

I deleted all transaction but Amex still shows a balance

I appreciate the detailed information you've shared, @gerdgoebel.

 

The balance showing on your Amex account may be the QuickBooks balance. This will show even you deleted all your transactions to your bank account.

 

In addition, the QuickBooks Open Database Connectivity (ODBC) driver allows you to export data from your company file. To learn how to install and use the ODBC driver to delete the rules, you can check out this article for the detailed steps and information: How to install and set up the QuickBooks Enterprise ODBC Driver.

 

I'm also adding these article to learn more about setting up and downloading bank feeds in QuickBooks Desktop:

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

gerdgoebel
Level 2

I deleted all transaction but Amex still shows a balance

The balance is the CC balance, there is no QB balance for this CC. This is ok.

 

Regarding deleting the rules, I am familiar with the ODBC driver and how it works, I would be interested to learned which table holds the rules as there is none starting with anything like RUL*.

Adrian_A
Moderator

I deleted all transaction but Amex still shows a balance

I've got the steps on how we can delete bank rule, gerdgoebel.

 

You can follow these steps to do it:

 

  1. Click the Banking menu.
  2. Select Bank Feeds and then Bank Feeds Center.
  3. Select Rules.
  4. Locate the rule and select the existing rule.
  5. Select Manage Rules.
  6. Click Delete Selected and then Yes to confirm.

 

Feel free to bookmark these articles when adding and matching bank feeds:

 

 

Let me know if there's anything that I can help. Take care always!

gerdgoebel
Level 2

I deleted all transaction but Amex still shows a balance

This is not addressing my question. I know how to delete the rules manually.

 

Mark_R had replied with a link where I should have found information how to delete rules with ODBC, but that link did not say anything about where the rules are stored nor how they can be deleted using ODBC.

 

All I wanted to know is if there is a table that contains the rules that I can access with ODBC.

BettyJaneB
QuickBooks Team

I deleted all transaction but Amex still shows a balance

I appreciate the clarifications that you gave regarding this matter, @gerdgoebel.

 

I'd like to get you pointed in the right direction to have this Open Database Connectivity (ODBC) concern taken care of. 

 

To give you insights on which table holds the rules for ODBC, you can reach out to our Intuit Developer Team. This team is the best resource for such inquiries as they are the experts when it comes to this functionality, and they will address such concerns.

 

I'm also adding this link that you can read through, which talks about anything that you need to know concerning the Open Database Connectivity (ODBC): FAQs for ODBC Driver in QuickBooks Desktop.

 

Know that you can always visit the Community if you have any other questions. I'll be around to assist you. Have a lovely day!

gerdgoebel
Level 2

I deleted all transaction but Amex still shows a balance

Thank you for the link. I posted my questions to the developers team.

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