I had to reset the statement end date for bank rec, the date reset but the payments and deposits still reflect through the end of the register. how do I reset that

You've come to the right place, @nautimarineservi.

You'll want to change the reconciliation status of the payments and deposits manually. This way, they won't affect your reconciled account.

1. Go Accounting. Then, Chart of Accounts.
2. Find the account and select  Account history.
3. Choose the transaction you want to remove. Review the check column. If the transaction is reconciled, you’ll see an “R.”
4. Select the box and keep clicking it until the box is blank. This removes the transaction from the reconciliation.
5. Hit Save, and close your register.

With these steps, you're able to unreconciled a transaction. You can learn more about reconciling transactions at this link here: Undo and remove transactions from reconciliations in QuickBooks Online.

We also have our reconciliation guide that I'm sure you'll find helpful. It has details you'll need to keep your accounts accurate.

That'll do it. Feel welcome to swing by anytime if you have other questions or concerns. You can always count on us here in the Community to assist you every step of the way. Take care and have a lovely day ahead.

How did you reset the date of the reconciliation?

Hi there, Leasure.

Welcome to QuickBooks Community and thanks for posting your concern here in our forum. I'll share some steps to ensure you can reset the date of the reconciliation. 

If you haven't completed the reconciliation, go to the Reconciliation page. From there, you'll have the option to choose Close without saving to reset all the transactions to their original state when you opened this reconciliation session. it also removes the statement info that you entered.

Here's how:

1. On the left panel, click the Accounting menu.
2. Click the Reconcile tab.
3. Choose the bank account from the Account drop-down list.
4. Click the Resume reconciling button.
5. Click the Save for later drop-down arrow. Then, choose Close without saving.
6. You'll be prompted with We'll remove all of your changes, click Close without saving.
7. Start reconciling your account again from the scratch.

If the reconciliation is already saved or moved to the next period, I recommend inviting your accountant to your QuickBooks company. Then, let them undo the reconciliation period all at once. This way, you're able to reset your reconciled transactions including the date of the reconciliation, and start from the beginning again.

Please refer to this article to see different information on how you can run a reconciliation report and things that you'll have to know about this report on how it works: How do I view, print, or export a reconciliation report?.

Please let me know how it goes by leaving a comment below. I'd be glad to answer should you have any follow-up questions. Take care and have a wonderful rest of the day.

I was wondering, once I select close without saving and the changes are removed. Does the information goes back to the previous difference, ending balance and date before I changed it? 

Thanks for posting in the Community, @Cp221. 

Let me help share some details about reconciliation account transactions in QuickBooks Online (QBO). 

To answer your question, "Does the information goes back to the previous difference, ending balance, and date before I changed it?", yes. It's because you didn't save all the changes. 

If you mark transactions but do not save them, mark them again to reconcile and review the balances. 

I've got a couple of articles for you that will walk you through fixing the beginning and ending balances. This first one covers what to do when the opening balance is wrong: Fix issues the first time you reconcile an account in QuickBooks Online. 

Lastly, I've included this helpful article if you need some ideas about your reconciliation report: How do I view, print, or export a reconciliation report?

Please know you can continue to reach me here with any additional questions about reconciliation. Thanks for coming to the Community, wishing you continued success.