Additionally, I'd recommend accessing the following resource as it contains multiple articles to help with the reconcile process: Reconcile Hub.
As always, you can contact our QuickBooks Support team if you need assistance with the steps. They'll be able to pull up your account in a secure environment and help you navigate using one of their tools like screen sharing.
Keep me updated if you have any follow up questions upon reconciling. I'd be more than happy to assist you further.