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loye-johnston
Level 1

I have a deposit on the reconciliation page that is a match on my bank deposit record but in the reconciliation page it is listed a undeposited funds, How do I change?

 
2 Comments
JonpriL
Moderator

I have a deposit on the reconciliation page that is a match on my bank deposit record but in the reconciliation page it is listed a undeposited funds, How do I change?

Hello @loye-johnston,

 

You don't have to change the account of your deposit. As long as it is a match with what is listed in your bank statement, you can reconcile it.

 

This type of deposits are payments from your customers stored in your undeposited funds and moved into your bank account in batch. You can read through this article to learn more about how this account works: What’s the Undeposited Funds account?

 

I'm also including a few references here to learn more about reconciliation and how to fix issues in case you'll receive one: Learn the reconcile workflow in QuickBooks.

 

Reach out to me if you need more help. Thanks!

loye-johnston
Level 1

I have a deposit on the reconciliation page that is a match on my bank deposit record but in the reconciliation page it is listed a undeposited funds, How do I change?

Yes the answer was great and it contained links to other problem areas. 

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