I have a credit card payment that was made using Sales Receipts that was deposited to Undeposited Funds, but then also shows up as a Bank Deposit when we put that money in our checking account.
Now the payment shows up twice in the Income Account it's in. How do I edit it to look like a single payment?
Solved! Go to Solution.
I think you may have accounted for the payment correctly but duplicated the deposit somehow.
It's the invoice and the duplicated deposit that are showing up in your sales account. Double-click on the deposit entry amount to bring the deposit up on your screen. Add a row at the bottom of your deposit charged to your sales account using a negative amount that's exactly the same (except for being negative) as the duplicated amount.
Then save the deposit and don't do that anymore.
"but then also shows up as a Bank Deposit when we put that money in our checking account."
When you look at these deposits, they should show they came "from" UF as the previous step.
If you get nothing in the Make Deposit pop up, then you can go to one of the Sales Receipts and use the History icon, to Follow the data. Figure out where this funds ended up.