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ntxfenceandweldi
Level 1

I have a question about one of my payments that I received on Tuesday. Please call back ASAP.

 
1 Comment 1
JessT
Moderator

I have a question about one of my payments that I received on Tuesday. Please call back ASAP.

Hi ntxfenceandweldi,

 

Thank you for taking the time to post today. I will guide you to request a callback, so your phone agents will contact you and help review the payment you received. They have the tools to check it.

  1. Click on Help and choose the Search tab.
  2. In the search box, enter something like need help on a payment transaction, and click Continue.
  3. Choose Get a callback.


Speaking of payments, we have references on the main support page. You may want to check them out.

 

Let me know if you have other questions about your payment or your merchant account. I'll be happy to assist you again. Take care!

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