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userklboroff
Level 1

I have a small direct deposit from my bank every month. Why does it show up as two different transactions, one a payment, and one a deposit? Can I make a rule for this?

 
1 Comment 1
Rose-A
Moderator

I have a small direct deposit from my bank every month. Why does it show up as two different transactions, one a payment, and one a deposit? Can I make a rule for this?

I'd be please to assist you today, userklboroff.

 

QuickBooks Online is dependent on the data that your financial institution transmits. To help you sort this out, I'd suggest getting in touch with your bank on why there are 2 different transactions (payment & deposit).

 

If the other transaction is incorrect, you can exclude it by following the steps below:

 

  1. In the left navigation tab, click on Transactions and choose Banking.
  2. In the For Review tab, select the incorrect transactions. 
  3. Hit on the Exclude button.
  4. Go to the Excluded tab, select the incorrect transactions again.
  5. Hit the Delete button.

Check out this article to know more about this process: Exclude expenses from downloaded bank transactions.

 

I'm leaving you this recommended article: Setup bank rules to categorize online banking transactions in QuickBooks Online. This will provide you more information about managing your transactions in QuickBooks Online as well as how bank rules work.

 

Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about direct deposits in QuickBooks. I'm just around to help. Take care always.

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