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vlservicesclean
Level 1

I have been trying to resolve this amount for many months, which was released 2 times in my reconciliation, saying that there is a value $26.75, but already reconciled

I have been trying to resolve this amount for many months, which was released 2 times in my reconciliation, saying that there is a value of $ 26.75, but if you look at the account it is already reconciled on 01/28/2020. I need to finish reconciling all my finances. can someone help me?
1 Comment 1
ChristieAnn
QuickBooks Team

I have been trying to resolve this amount for many months, which was released 2 times in my reconciliation, saying that there is a value $26.75, but already reconciled

Hi there, vlservicesclean.

 

Thank you for posting here in QuickBooks Community and for providing detailed information so I can present accurate details to finish reconciling.

 

Since you confirmed that the amount appears in reconciliation is already reconciled, it's possible that the value of $ 26.75 is a duplicate entry. To verify this, I'd suggest going to the Bank register  and locate the transactions that you think are duplicate. With this, it'll show the double-entry as R and the other one is a blank in the checkmark column. Then, I'd recommend deleting the transactions that show blank.

 

Here's how:

 

  1. Click the Accounting menu at the left panel. 
  2. Choose Chart of Accounts.
  3. Locate the account that you want to finish the reconciliation.
  4. Click the View Register link under the Action column.
  5. Locate the entry that has an amount of $ 26.75.
  6. Double-check if the transaction shows R and blank. Delete the blank one.
  7. You'll be prompted with The transaction you are deleting is linked to others. Are you sure you want to delete it? Click Yes to confirm.

 

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Once done, you can now finish reconciling all your finances. Please click this article to see the detailed steps: Reconcile an account in QuickBooks Online.

 

Please refer to the articles below to see information about the most common causes for a beginning balance discrepancy. Then, steps on how you can review the opening and beginning balance if you encounter an issue at the end of reconciliation.

 

 

Please let me know if you have other questions related to QuickBooks. I'm always here to help. Take care!

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