There are several possible reasons why transactions won’t download, mwkenworthy356-g.
They include:
- A connection issue between your bank and QBO.
- The financial institution’s server is offline.
- Error messages or codes that require you to perform a certain task.
In the meantime, let's manually update the connection between your bank and QuickBooks. You can do that by clicking the Gear icon and then selecting Bank accounts. Then, click Refresh all.
If you're still unable to locate the transactions, we can manually add them. Here's an article as your guide: Add older transactions to QuickBooks Self-Employed.
Afterward, you're good to categorize the transactions. I've added this reference: Categorize transactions in QuickBooks Self-Employed.
I'll be around if there's anything that I can help. Take care!
