I made some invoices in QB but received payments by Square. I checked "Receive payment" in invoices.
I got the payments from Square and was deposited into bank.
Now I have two payments (Square and QB invoice("Received payment") and one bank deposit in the undeposited fund account.
Square payments and bank deposit are matched (actual amount and square fee).
However, there remains a kind of "duplicate payment"(QB invoice marked "Paid") in the undeposited fund account.
In this case, how can I solve this issue?
To resolve this issue, we'll want to delete the invoice payment that you created manually.
1. Open the Invoice payment, and click More at the bottom of the page.
2. Select Delete.
3. Choose Yes to confirm the action. This will remove the duplicate payment and make the invoice open again.
Now, let's apply the payment from Square to your invoice:
1. Open the invoice, and click the Receive payment button.
2. Under the Outstanding Transactions section, mark the invoice.
3. Under the Credits section, mark the payment from Square.
4. Make sure the Amount received field is equal to zero (0.00).
5. Click Save and close.
Feel free to ping me if you need anything else. I'll be around.
Thank you very much.
I followed your instructions, but I could not save payment.
I think I did not understand this part"Now, let's apply the payment from Square to your invoice"
#3 "Under the Credits section, mark the payment from Square. " Can I choose Square as a Payment Method?
#4 "Make sure the Amount received field is equal to zero (0.00)." Can I put $0.00 in Amount Receive field? When I did so, I got an error message:
Thanks for reaching out to us here in the Community. I’m here to help with recording the payments from Square so it’s properly tracked in your account.
Since the duplicate payment is already deleted, you’ll need to link the remaining deposit to the invoice. This is to keep your record in order.
I'll walk you through the step by step process:
For future reference, check out these articles on how to record a bank service fee and deposits in QuickBooks Online.
That's it. The following steps will help you moving today.
Reach out to me directly if you have questions about working in QBO. Please know that I'm here to help running your business more easy. Have a good one.
I do not find a right way.
In Bank Deposit, Square Transactions(including service fee) is registered.
I cannot edit the Square Transaction for Receive Payment nor link the Square transaction to the existing invoice.
Could you help me for that?
Glad to see you here in the Community, csspasion.
Helping out with linking the Square deposit to the invoice is my priority.
Since you’re unable to directly edit the deposit, you’ll need to create a clearing account to move the amount. I'll guide you through the step by step process:
Next, create a journal entry using the clearing account as the associated account. You can follow the steps below:
Now, let's link the journal entry to the invoice. Let me provide you the detailed instructions:
I also attached an article with detailed information on how to Apply Journal Entry credit to an invoice.
By following these steps, your financial records is already in order.
Drop a comment below if you have questions about the process. I'll be happy to keep helping. Wishing you the best.