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Level 1

I have erroneous charges on my account. i need them reversed

i need to speak to someone in billing
1 Comment
QuickBooks Team

I have erroneous charges on my account. i need them reversed

Thanks for coming in today, @info-pacific-hom.

 

I would love to help you check your account charges. However, I have to collect sensitive data to pull up an account. The Community is a public platform, and I’m unable to gather any information for security reasons. Our QuickBooks Customer Care Support has tools to verify and check your account in a secure environment.

 

Here's how to reach them:

 

  1. Open your QBO, then go to the Help menu at the top.
  2. Select Contact Us at the bottom.
  3. Enter a brief description of your case, then hit Let's talk.
  4. Choose Get a call.
  5. Type in your personal information. Then, click Confirm my call.

Once you're able to get in, one of our phone support agents will assist you with your billing charges.

 

In case you need help with other QBO tasks, click this link to go to our general topics with articles.

 

Keep me posted if you still have questions or concerns about your account. I'll be around for you. Take care and have a great day ahead.

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