Hi, @metroplex-charit.
I'm here to help you with fixing your account's balances.
A mismatch of balances between your bank and QuickBooks happens due to the following reasons.
- Outstanding transactions
- New transactions for a connected account
- Duplicate transactions
- Edited or deleted transactions
- Credit card (liability) account
At this time, you need to verify the main cause of their difference to fix them accordingly. You can either do the following:
- Delete any duplicate entries.
- Recover any deleted or modified transactions.
- Review unreconciled transactions from your register
For additional steps, you can check out the instructions provided from this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
In case you're getting the same result, you can also open this link for further help: Fix issues at the end of reconciliation in QuickBooks Online.
If you have additional questions, please don't hesitate to drop a comment below. I'll be right here to provide additional assistance. Keep safe!
