Good morning, @jennysrainbow.
I can understand how important it is for your Etsy transactions to sync automatically, especially after relying on that feature for eight years.
To get this sorted out, I am moving your case over to our Next Level Help team. They will dive into your previous support history to get the full scope of what's happening.
You can expect one of our experts to reach out to you within 1-2 business days with the next steps.
Have a wonderful day!