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mcrim
Level 1

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

How do I avoid these fees? I don't want this "extra" service that costs me 1% of my deposit. Ugh.
10 Comments 10
bgonzalez
Level 1

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

I think you should be given the option of whether you want to pay for this or not.  Very dissatisfied with this!  More and more fees......

Fiat Lux - ASIA
Level 15

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

Explore these free apps to accept ACH payments for free and integrate them with your QBO account.

https:// melio.grsm.io/quickbooks

https:// veem.grsm.io/veems

 

mcrim
Level 1

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

Thanks for the suggested apps to try with QB.

bgonzalez
Level 1

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

I am seeing that there still is a charge -

Veem $20 flat fee

Melio unlimited $20 - I am assuming that both of these apps are free however there is a monthly fee for both at $20 per month.  

Correct me if I am wrong.

Fiat Lux - ASIA
Level 15

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

@bgonzalez 

1% fee with a max of $20 is an option if you need to activate the instant deposit feature.

https:// veem.grsm.io/instant-deposit

 

I don't find any other pricing but credit card charges to customers for Melio

https:// melio.grsm.io/pricing

 

JessicaEvans
Level 1

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

Why are these big companies always so greedy? Are they so dumb at investing that they can't use our ACH deposits for 5 days and make a profit? Sounds like a QB management problem not a problem of mine or something I should make my customers pay for. Anybody have experience with other programs we can switch to entirely and not give QB any of our money? 

Fiat Lux - ASIA
Level 15

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service


@JessicaEvans wrote:

Anybody have experience with other programs we can switch to entirely and not give QB any of our money? 


 

@JessicaEvans 

There are many options in the market to explore including the free accounting app. Yet they will charge for something either related to invoice payment or payroll service. Contact us in private to purchase a 3rd party conversion service.

AcctsBalanced
Level 1

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

Why are you forcing this on people?  Especially on those of us who don't want it. My clients were trying to save money by using this feature. In fact I was telling them how nice it was. We understood the amount of time (5-7 days) it takes and accepted it.

Now you spring this on us. Yeah, I'm sure I can find another way to receive payments for free, but again, why did you need to do this? I'm really disappointed.

 

Previously it was an option to have and pay for the 1-2 day deposit time and that was acceptable. You shouldn't force it on everyone!

 

JonpriL
Moderator

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service

I wish I could make it better, @AcctsBalanced.

 

As of the moment, there isn't an integrated way to option out and not to use the deposit plan in accepting ACH payments from your customers.

 

With this, I'd recommend letting our product developers know about your request by following the steps below:

 

  1. Go to the Gear icon.
  2. Under PROFILE, select Feedback.
  3. Enter a few words describing your request. Say Have the option not to us the next-day deposit plan for ACH payments.
  4. Click Next.

 

Also, here's a couple of articles you can read helpful in keeping you up-to-date with the latest improvements and enhancements: 

 

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

Fiat Lux - ASIA
Level 15

I just received an email about this "Your next-day deposit plan for bank transfer (ACH) payments starts this week" and there are fees for this. I don't want this service


@AcctsBalanced wrote:

Previously it was an option to have and pay for the 1-2 day deposit time and that was acceptable. You shouldn't force it on everyone!

 


@AcctsBalanced 

They are just the last one to follow the market. I noticed no accounting app offers ACH payment for free any longer. If you are running a B2C operation, you should explore what your bank can offer. Wise offers ACH payment for free (2-3 days) and wire payment for $7,5 per transaction (< 12 hours).

https:// wise.prf.hn/l/64dl92k

Otherwise, consider a payment processor to integrate with your QBO. One app offers $0.65 + 0.2% to integrate with your QBO invoice.

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