You can update your credit card account's opening balance and start date in QuickBooks Online to reconcile your transactions for 2024, Alma.
If your bank connection only has the last 6 months of data and you’ve added 2024 transactions manually, the opening balance and start date need to be adjusted. Here’s how you can do it step by step:
1. Go to the Transactions, then select Chart of Accounts.

2. Locate your credit card account and click View register.

3. Look for the opening balance entry. You can utilize the date filter to show the oldest entries first.

4. Select the opening balance entry to expand it.

5. Then, click Edit. Modify the date and amount to reflect the correct balance from your bank statements.

6. Select Save to apply the updated opening balance.
7. Once the opening balance is updated, go to Reconcile page.
8. Select your credit card account and enter the start date of the reconciliation, for example: January 1, 2024, if that matches your manually-entered transactions.
9. Enter the correct opening balance that corresponds to the updated balance in the account.
10. In the reconciliation window, only select the transactions you manually added for 2024.
11. Ensure the ending balance matches the expected total of the transactions you are reconciling.
Also, to make sure there’s nothing else causing the issue, could you confirm the following:
- Were the 2024 transactions entered under the credit card account, or were they possibly added to another account (e.g., checking, savings, or a duplicate credit card account)?
- Did QuickBooks create a new account in the Chart of Accounts when you linked your credit card? Could transactions be tied to this new account instead of the original one?
- Have you looked into the reconciliation window? Are the manually entered 2024 transactions listed there or missing?
- Did your bank provide an option to manually download older transactions (e.g., CSV or Excel file)? If yes, you can manually import them.
- Could there be duplicate transactions or manually added entries that weren’t saved properly or appear in the wrong register?
Updating the start date and opening balance along with addressing these questions can help you reconcile your 2024 transactions accurately.
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On top of that, we have a team of experts who can offer personal guidance on linking your accounts, automating tasks, and teaching the best bookkeeping practices to increase your efficiency. Check out QuickBooks Live Expert Assisted for more details.
Feel free to let us know in the comment section if you require further assistance.